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Frequently Asked Questions

Most frequently asked questions and detailed answers about Clarion multimedia systems.

General Questions

What is Clarion and what products does it produce?

Clarion is a world-leading company founded in Japan in 1945 that produces automotive multimedia systems. Clarion manufactures navigation systems, audio systems, security systems and other multimedia solutions specifically for vehicles. As Clarion Turkey, we distribute these products in the Turkish market.

Do Clarion products have a warranty?

Yes, all Clarion products come with a 3-year factory warranty. You can review our Warranty Terms page for warranty conditions and details.

Where can I purchase Clarion products?

You can purchase Clarion products from our official distributor Clarion Turkey or from our authorized dealers. Our products are also available at automotive accessory stores and electronics stores throughout Turkey.

Installation Questions

Can I install Clarion systems myself?

Installing Clarion systems is a complex process that requires professional knowledge and experience. For the systems to work properly and remain under warranty, it is highly recommended that installation be performed by our authorized service centers. You can review our installation guide.

How long does installation take?

The installation time for Clarion systems varies depending on the model and your vehicle, but averages between 2-4 hours. You can contact our authorized service centers for detailed information.

Usage Questions

Can I install applications on Clarion Android systems?

Yes, Clarion Android systems have access to Google Play Store and you can install applications from this store. However, it is highly recommended that you be careful when installing applications that may affect system performance and stability.

Are navigation maps up to date?

Navigation maps in Clarion systems are regularly updated. You can check the update date of the maps provided with the systems. You can follow our official website for map updates.

Technical Questions

Are Clarion systems compatible with Apple devices?

Yes, Clarion systems are compatible with Apple devices. The systems come with Apple CarPlay support. You can use Apple CarPlay by connecting your device with a USB cable.

How is the audio quality in Clarion systems?

Clarion systems offer high-quality audio performance. The systems are optimized by professional audio engineers and provide a clear and balanced audio experience.

Connectivity Questions

Can Clarion systems connect via Bluetooth?

Yes, all Clarion systems support Bluetooth connection. With Bluetooth, you can wirelessly connect your phone to the system, listen to music and make hands-free calls.

Can I provide internet connection to Clarion systems?

Yes, Clarion systems support Wi-Fi connection. You can connect to a wireless internet network by enabling the Wi-Fi feature in system settings. In addition, a 4G connection adapter can be used in some models.

Warranty Questions

Which faults are covered under warranty?

Material and workmanship defects resulting from production are covered under warranty. Faults caused by external reasons such as misuse, accidents, or flooding are not covered under warranty. You can review our Warranty Terms page for detailed information.

How much is charged for out-of-warranty faults?

For out-of-warranty faults, labor and spare part fees are charged according to the nature of the fault. You can contact our authorized service centers for detailed pricing information.